Payment and shipping

The following conditions apply:

The goods are delivered worldwide.

Shipping costs (including VAT)

Domestic deliveries (Germany):

We calculate the shipping costs at a flat rate of €7.00 per order.

From an order value of €100.00 (excl. vat) we deliver free of charge.

Deliveries abroad:

We calculate the shipping costs abroad as a flat rate as follows:

EU: €14.00
Europe (non-EU): €24.00
Worldwide: €28.00

Delivery times

Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 2 - 3 working days, for deliveries abroad within 5 - 7 working days after conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment options

- Payment in advance by bank transfer
- Payment by invoice

Via PayPal checkout:
- Payment by PayPal
- Payment via PayPal Express
- Payment with credit card
- Payment by SEPA direct debit
- Payment via "Pay later"
- Payment by Sofort/Sofortüberweisung
- Payment by giropay
- Payment by invoice (via Ratepay)

More payment details

The invoice amount is to be paid within 14 days in the case of payment on account.

Our bank connection:

Owner: Alcoso Stahlwarenfabrik GmbH
IBAN: DE21 3425 0000 0005 0016 49

If you have any questions, you will find our contact details in the imprint.